Communication What a year 2019 has turned out to be so far. The team in Lincoln has pulled out all the stops to ensure that the Society, your Society, listens and acts on your comments and suggestions. As soon as we returned to work in January, the team had a day brainstorming what we needed…

If you had to do any training to add knowledge to your business, which method would you prefer? Classroom based; or Distance learning. The Society has been training people to become estate planning practitioners (will writers) for over two decades now using both methods, and the classroom method has been the preferred choice by the…

Dear Colleagues, There must be few members that, by now, are not aware this is our 25th anniversary, so this year we want to make our annual conference in October extra special. As part of our celebrations we want to encourage more members to attend than ever before, so to this end we have revised…

The phrase Customer Centricity is used often today as if it’s something new and mystical, and it’s often used by people without really knowing what it means. I’ve been working all my life, and I am now 68, I left school at the age of 15 and started work in Sainsbury’s, not the modern supermarkets…